Terms and Conditions

LAST UPDATED: MARCH 14, 2025

All restoration services provided by Mac Davis Restoration, LLC (the "Company") are offered to you (the "Client") subject to the following terms and conditions (the "Terms"). By requesting and accepting services from the Company, the Client acknowledges and agrees to be legally bound by these Terms. These Terms apply to any and all restoration services provided by the Company, whether or not signed by the Client.

PLEASE READ THESE TERMS CAREFULLY BEFORE REQUESTING ANY SERVICES FROM US.

Section 1: Services Provided

(a) The Company offers professional restoration services, including but not limited to:

Water Damage Restoration
Fire Damage Restoration
Mold Remediation and Testing
Demolition Services
HVAC and Dryer Vent Cleaning
Other Specialty Cleaning and Restoration Services

(b) The scope of work for each service will be defined in a written estimate or agreement provided to the Client before work begins.

Section 2: Estimates and Payments

(a) All estimates provided by the Company are based on an initial assessment of the damage or required services. The final cost may vary based on the full scope of work discovered during service.

(b) Payment terms will be specified in the written estimate or agreement. A deposit may be required before work begins, and final payment is due upon completion of the service unless otherwise agreed in writing.

Section 3: Service Completion and Client Responsibilities

(a) The Company will make reasonable efforts to complete the agreed-upon services in a timely manner but is not responsible for delays caused by unforeseen circumstances, such as weather, access limitations, or other factors beyond its control.

(b) The Client is responsible for providing access to the property and ensuring a safe work environment for Company personnel.

(c) Any pre-existing conditions or hazards on the property must be disclosed before work begins. The Company is not liable for undisclosed structural or environmental conditions that may impact service.

Section 4: Cancellations and Refunds

(a) Cancellation of services must be made in writing at least 24 hours before the scheduled start time. Failure to do so may result in a cancellation fee.

(b) Once services have begun, all sales are final. If a Client is dissatisfied with the service, the Company will work to resolve concerns but is not obligated to issue refunds.

Section 5: Limitation of Liability

(a) The Company is not liable for any indirect, incidental, or consequential damages resulting from the services provided.

(b) The Company’s total liability shall not exceed the total cost of services rendered.

(c) The Company does not guarantee that remediation services will prevent future issues, such as mold regrowth or water damage recurrence.

Section 6: Warranties

(a) The Company warrants that its services will be performed in a professional and workmanlike manner.

(b) Any warranty coverage related to materials used in the restoration process is provided by the manufacturer, not the Company.

Section 7: Governing Law and Dispute Resolution

(a) Any claims arising out of or related to this Agreement shall be governed by Massachusetts Law and subject to the jurisdiction of Massachusetts Courts.

(b) Any dispute arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association.

Section 8: Notices

(a) Notice to the Client will be deemed effective if sent by email or other standard communication methods used in the ordinary course of business.

(b) Notice to the Company must be submitted in writing to the official company address.

Section 9: Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Section 10: Entire Agreement

These Terms, along with any signed agreements, estimates, or warranties, constitute the entire agreement between the Company and the Client regarding the services provided.

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